Job Description
???? Now Hiring: Patient Coordinator/Medical Receptionist
???? Location: 30475 Woodward Ave, Royal Oak, MI 48073
???? Schedule: Monday–Friday | 9:30 AM – 6:00 PM
At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.
???? The Role: Patient Coordinator/Medical Receptionist
This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department.
???? What We're Looking For
A high school diploma or equivalent
Strong interpersonal and customer service skills – you're approachable, helpful, and professional
Solid organizational and multitasking abilities – you can handle multiple priorities with ease
Comfort with computers and data entry – accuracy and attention to detail are your strengths
Previous experience in a medical office is a plus, but not required – we’re happy to train the right candidate!
???? What You’ll Be Doing
Get patients set up for success – Enter all the important info into our system, from personal details to insurance coverage (accuracy = everything!).
Be the friendly voice – Answer incoming calls and help patients, doctors, and caregivers with questions, updates, and next steps.
Coordinate with physicians – Gather verbal or written orders needed for insurance.
Secure those approvals – Make sure all necessary insurance authorizations are in place before we hand off equipment to patients.
Product pick-up planner – Let customers know when their products are ready and coordinate the best time for them to swing by.
Stay organized – Keep the “work hold” bins moving by scheduling pick-ups quickly and efficiently.
Keep it welcoming – Make sure the patient waiting area stays clean, tidy, and inviting at all times.
???? Perks & Benefits
Competitive pay ????
Full benefits: Medical, Dental, Vision & Life Insurance ????
Paid time off + floating holiday ????
401(k) Retirement Savings Plan ????
Training and growth opportunities ????
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