Engagement Specialist Job at Ounce of Care, San Jose, CA

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  • Ounce of Care
  • San Jose, CA

Job Description

About the Role
Ounce is launching a new "Light Touch" model to bring high-impact support to affordable housing residents across California—without needing full-time staffing at every site. As a member of our Engagement Team , you'll be the face of Ounce on-site: welcoming residents, building awareness about our services, supporting small events, and creating warm handoffs to our virtual team of care navigators.

This is a highly flexible, part-time role ideal for someone who loves people, thrives on energy and connection, and enjoys creating community. You'll be deployed to one or more properties for a half-day or full day every other week, helping kick-start engagement and set the tone for trusted, reliable support.

What You'll Do

  • Carry the Culture . You'll be the face of Ounce for residents and representing residents back to Ounce and other external organizations. You'll work to make sure sure folks have what they need to create a thriving community.

  • Support Logistics. Assist with setup, breakdown, and light event coordination.

  • Connect the Dots. Share information back to our virtual team, and make warm introductions to support residents' ongoing needs.

You'd Be a Great Fit If You…

  • Are outgoing, approachable, and energized by meeting new people

  • Have experience working in community engagement, outreach, or customer service

  • Are highly dependable and organized, with excellent follow-through

  • Are comfortable working independently and as part of a dispersed team

  • Are adaptable and quick to problem-solve in changing environments

  • Are fluent in English (other languages a plus!)

Requirements

  • Must be available for in-person work at assigned properties in California

  • Must have reliable transportation and ability to travel to 1–2 properties biweekly

  • Comfort using a smartphone or tablet to track resident interactions and referrals

Nice to Have

  • Prior experience in affordable housing communities or with social service organizations

  • Familiarity with virtual tools like Google Workspace, Zoom, or CRMs

  • Lived experience or deep understanding of the communities we serve

Why Join Us

  • Play a key role in shaping a new model of support

  • Meaningful work, and the chance to directly impact residents' lives

  • Join a passionate, mission-driven team working toward equity and opportunity for all

Other information :

  • Schedule: 1-2 half days/week (timing flexible)
  • Salary: $24-$30/hour

Ounce is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Job Tags

Full time, Part time, Flexible hours, 2 days per week, 1 day per week,

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