Job Description

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Director of Government and Community Affairs

Active - Full-time Regular full-time Senior Management Boston, MA, US

Salary Range: $130,000.00 To $150,000.00 Annually

SUMMARY :

The Director of Government and Community Relations serves as a key liaison between the Massachusetts Convention Center Authority (MCCA) and key stakeholders, including government leaders, business, and community groups. This role involves managing legislative and community relations, supporting the Executive Director’s Office in implementing external communication strategies, and driving initiatives that align with MCCA's mission of delivering world-class convention and event experiences. The Director will oversee project execution, advocate for legislative issues, and manage both internal and external communications to support MCCA's priorities.

ESSENTIAL DUTIES & RESPONSIBILITIES – ACCOUNTABILITY STATEMENTS :

• Stakeholder Engagement: Build and maintain strong, collaborative relationships with key stakeholders in government, business, and community sectors, ensuring MCCA is recognized as a trusted and effective partner in promoting its mission and objectives.
• External Communications: Develop and implement clear, impactful external communication strategies in collaboration with internal teams, elevating MCCA's public image and ensuring alignment of messaging across all platforms to support organizational priorities.
• Government and Legislative Relations: Lead legislative and regulatory initiatives that align with MCCA’s operational needs, advocating for policy changes that support the convention and events industry, while ensuring MCCA is well-positioned within relevant government discussions.
• Community Relations: Foster strong partnerships with community organizations, coordinating outreach programs and events that enhance public understanding of MCCA’s work and build broad support for its activities and events.
• Operational Support: Provide strategic oversight and support for the execution of key departmental initiatives, ensuring they are effectively planned, tracked, and aligned with MCCA’s overall mission and objectives, while helping the leadership team drive organizational success.
• Fiscal Management: Oversee the management of the Government and Community Relations department's budget, ensuring responsible allocation of resources, transparent financial practices, and adherence to MCCA’s financial goals and priorities.
• Actively promoting an inclusive workplace environment that values and allows all individuals to feel welcome, supported, and able to contribute to their fullest potential.
• Performs other work-related duties as directed by manager/supervisor.

SUPERVISION RECEIVED : Supervision is provided by the Chief Community Engagement and Equity Officer and includes assignment of duties, inspection of work, training, coaching, and performance evaluation.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BASIC QUALIFICATIONS/SKILLS:

• Minimum 10 years of experience in managing legislative affairs, external communications, and leading large teams or divisions within an organization.
• Proven track record in building and nurturing relationships with key stakeholders, including elected officials, community leaders, and advocacy groups, to support organizational goals.
• Demonstrated expertise in developing and executing organizational strategies, as well as managing complex projects from inception to completion.
• Exceptional communication skills, both verbal and written, with strong abilities in critical thinking, problem-solving, and leadership to effectively navigate diverse and high-pressure situations.
• Strong organizational skills with the ability to plan, prioritize, and meet deadlines in a fast-paced, ever-changing environment.
• High level of discretion and sound judgment in managing sensitive and confidential information, ensuring integrity and trust in all interactions.

PHYSICAL DEMANDS : The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE : The work schedule for this position typically fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends, and holidays. Travel to other MCCA facilities may be required.

SERVICE EXPECTATIONS : Should be prepared to adjust schedule based on departmental and/or operational needs, allowing for responsiveness to changing workloads and emergencies as they occur.

DRESS CODE : Business formal. To project the dignity and decorum expected by the public, appropriate dress and good grooming are expected of all employees.

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