Chat Support Agent (Remote) - 15 - 18/hr Job at NoGigiddy, Dallas, TX

WUExTTZvOHppTGFSSjdNbFRJcFdiUGVWb2c9PQ==
  • NoGigiddy
  • Dallas, TX

Job Description

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital role in ensuring a positive gig worker experience by providing top-notch customer support through our chat system. With our innovative platform connecting gig workers to various staffing local businesses, you will have the opportunity to make a real impact in revolutionizing the gig staffing industry.

At NoGigiddy, we prioritize our gig workers and aim to promote flexibility and convenience. Our dedication to improving the gig worker experience sets us apart, as we constantly explore new ways to create even more earning opportunities for gig workers. By joining our GigSquad, you will be part of a team that values your contribution and offers various paths for growth and development.

Responsibilities

  • Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system.
  • Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism.
  • Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers.
  • Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps.
  • Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter.
  • Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation.
  • Document and escalate complex or unresolved queries to the appropriate departments for further assistance.

Requirements

  • Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
  • Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
  • Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
  • Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
  • Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
  • Ability to work independently and remotely while maintaining a high level of productivity and focus.
  • Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.

Job Tags

Part time, Local area, Remote job, Afternoon shift,

Similar Jobs

Sitter.com

Sitter Wanted - Englewood, Florida Family Seeking Reliable Evening Time Sitter $12/Hr Job at Sitter.com

Hey there! Our family in Englewood, Florida is in need of a responsible and caring sitter to look after our toddler and two daughters aged 7 and 9 on an occasional basis. We are specifically looking for someone who has experience with young children and is able to provide... 

Whizz

Customer Service Representative (French speaker) / New York, Queens Job at Whizz

 ...different types of people. Flexible to work weekdays and weekends (if necessary). Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time... 

Feeding America

Director, Brand Activation & Creative (Chicago) Job at Feeding America

 ...holidays. The Opportunity The Director, Brand Activation & Creative serves as key creative and strategic leader reporting to the VP...  ..., and motion graphicsboth in-house and in partnership with agencies or freelancers. Oversee the implementation of the brand book... 

Esri

Sr. .NET/C# Software Development Engineer - SDK Job at Esri

 ...difference in the world. If youre smart, driven, and know how to get things done, well give you the latest and best tools to do it. Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position.... 

Refresco

Senior Network Engineer Job at Refresco

 ...boundaries of whats best. Stop and think: how would YOU put our drinks on every table? Position Description The Senior Network Engineer spearheads the design, configuration, implementation, and monitoring of enterprise network solutions, standards, and processes...